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June 2nd, 2020

 

NEW COVID-19 POLICIES FOR THERAPEUTIC SERVICES

We are happy to announce that the therapeutic services of Energie EnCorps will re-open on June 8th!  Our staff has been very busy preparing to receive you all in a safe manner.  In light of the Covid-19 situation, we have made several changes to ensure the security of our community.  Please read below to inform yourself about what to expect when you book an appointment with us.
Note that all guidelines as stated below are in line with the respective professional associations of our therapists.  The guidelines below apply mostly to osteopathy and massage therapy as nutrition and reiki are currently being done virtually.

 

What to expect when you arrive…
  • A plexiglass barrier will be installed at the reception
  • Clients must book pre-book their appointments via our app, the website, or by phone.
  • Clients must be screened via phone to ensure that they have no fever, symptoms 24 hours before the appointment.
  • Clients will be asked to arrive 5 minutes before their appointment time as the waiting room will be not available
  • Clients must wash their hands with hand sanitizer upon entering the center and once again upon entering the therapy room
  • Clients must wear a mask at all times during the procedure.  Masks will be available for purchase at the studio for $2.
  • Clients must come to their appointments alone
  • Contactless payment methods
  • Several hand sanitizing stations throughout the center
  • 3 stage air purification machines in each therapy room
  • Disinfectant for wiping surfaces in each room

 

What to expect from your therapist…
  • Therapists will wear a mask and a visor during the procedure
  • Therapists will change their masks and the outer layer of clothing between clients.
  • Therapists will not wear any jewelry
  • Therapists will wash their hands upon arrival at the center, upon entering the therapy room, and immediately after treating the client, before leaving the room
  • An extra 15 minutes will be added between appointments to allow for additional cleaning and changing of therapist clothing.
  • All sheets and blankets will be changed between each client.
  • Heating pads will be removed for the time being as they cannot be washed easily.
  • The therapist will be responsible for wiping down the surfaces and equipment in the room after each client.  (headrest, table, doorknob, chair, etc)
  • Therapists will open the door to the therapy room for the clients to avoid unnecessary points of contact
  • Therapists only will touch the light switches so it is important to ask the client is the lighting is comfortable.

 

The new measures put into place have increased our costs and have also limited us in terms of the number of clients we can serve in a day.
Due to these new restrictions, the additional effort and cleaning required for our staff, it is very important to us that our cancelation policies be adhered to.

Booking and cancelation policies

  • Appointments must be booked ahead of time via the Energie EnCorps app, the website or via phone (514) 505-9642
  • Credit card information must be collected at the time of the booking and clients will be informed of our mandatory 24-hour cancelation  and COVID screening policy as stated above.
  •  The cost of treatment will not be charged at the time of booking, however if our 24-hour cancelation policy is not respected, or if you arrive with fever or symptoms, we will not treat you and the full cost of the therapy will be charged.

 

Got any questions?  Feel free to call the studio (514) 505-9642 or email info@energieencorps.com.
We look forward to seeing you soon!
Team Energie EnCorps

 

Energie EnCorps is the West Island of Montreal’s health and wellness sanctuary, offering yoga, fitness and wellness services that focus on creating a balance in body, mind and soul.  Energie EnCorps is excited to celebrate its 6th year of operation at their new location in Pointe-Claire as of January 2019.  To sign up for yoga and fitness classes, book a massage, osteopathy, reiki or nutrition appointment or for more info on our workshops or teacher trainings, please visit our site: www.energieencorps.com HELPING YOU SHINE FROM THE INSIDE OUT!